We will ship within 1 business day after your payement ;
To USA Buyer:ship by USPS, 3-5 days fast delivery.from USA warhouse.
To other Buyer: ship by China Post registered airmail parcel,ship from China Warhouse. 2-3 weeks for delivery.
· The following FDA Disclaimer is required for all listing in Healthcare category and is included for REFERENCE:
· The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies.
If so, do not offer on this item unless you are an authorized purchaser.
If the item is subject to FDA regulation, We will verify your status as an authorized purchaser of this item before shipping of the item.
Return Policy
1. If you receive a defective item which you want to return, please contact us within 2 days from the day you receive the item.
2. All return items must be returned with its original packaging and accessories.
3. If we confirm the damage happened during the shipment, we will bear the shipping cost for return.
4. We will refund the money to you when we get the return items. Or replace item for you free of charge.
Service Policy
Customer is always NO.1
1. We care about our valued customers and understand the concerns and frustrations you might have, and will try our best to resolve the issues.
2. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience!
3. Contact us firstly before leaving a negative, we will find a solution to meet your requirement and enhance the satisfaction.
4. Due to some ISP SPAM filter settings, you may not be able to receive our email replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
5. If you are unsatisfied with the item for any reason within 3 days of item receipt, you can return it for a refund (deducting the shipping).
Working time
Our Duty Time
ChinaTime
USA(pacific time)
Start
End
Start
End
Monday
AM 9:00
PM 18:00
Sunday
PM 17:00
Monday
AM 2:OO
Tuesday
AM 9:00
PM 18:00
Monday
PM 17:00
Tuesday
AM 2:OO
Wednesday
AM 9:00
PM 18:00
Tuesday
PM 17:00
Wednesday
AM 2:OO
Thursday
AM 9:00
PM 18:00
Wednesday
PM 17:00
Thursday
AM 2:OO
Friday
AM 9:00
PM 18:00
Thursday
PM 17:00
Friday
AM 2:OO
Saturday
Out of Duty
Friday
Saturday
Sunday
Out of Duty
Saturday
Sunday
1. During the duty time, we can give you a quick respond.
2. If we are out of work ,please kindly be patient and considerable to give us a little more time. We will contact you and solve the problems soon when we get back for working. Thank you so much for your cooperation!
Contact Us
· Any problems, please contact us freely.
