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Please leave a note or send us a message if you want to hold the package for pick up at your local post office and you need a heat pack.
We don\'t ship to Florida, Hawaii, Puerto Rico and Alaska.We do not shipoutside of USA.
Note: Don\'t let the Package sitoutside of your porch or mailbox for a long time if the weather is too cold or too hot.Pleasetrack the package,ifthe tracking shows out for delivery, make sure someone is home to receive the package.
We will hold/reschedule shipping if the temp is too hot or too cold for the feeder insect.
For DOAs send us a picture within 2 hours of receiving the package.
PAYMENT METHOD
We accept payments through PayPaland all major credit cards
SHIPPING
We guarantee live arrival
Sizes may vary
Roaches are shipped viaUSPSwith tracking and delivery confirmation
We will combine shipping for multiple orders made within one day apart
If you have any questions/request/instructions please message us first before placing an order
WeDO NOTship overseas
CUSTOMER response
We strive for 100% customer satisfaction. Please leave positive response. If you have any issues or problems with your purchase, please contact us immediately through messages before leaving a response.
BUSINESS HOURS
Monday thru Friday: 8:00 am to 5:30 pm PST
Saturday, Sunday & Holiday we\'re closed
