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Thank you for your interest in our repair services. Below is a detailed overview of how our repair process works for all services listed on :
Step 1: Purchase the Service
Once you've completed your purchase, we’ll contact you with the shipping details, including the address where your device should be sent.
Step 2: Ship Your Device to Us
You are responsible for the initial shipping cost to our location. We cover the return shipping once the repair is complete to keep things fair and balanced.
Important: Please send only the device itself and do not include any accessories, cables, or additional components unless requested.
Step 3: Check-In and Repair Queue
When your device arrives, we’ll confirm receipt and let you know your position in our repair queue. Most repairs are completed within 1–2 business days, and we’ll provide a specific timeframe once we evaluate the device.
Step 4: Repair and Updates
When work begins, you’ll receive a notification. We provide updates throughout the process, including photos of the work performed and confirmation of the device’s functionality (e.g., power tests, screen outputs, component replacements).
Step 5: Return Shipping
After the repair is completed, we’ll ship your device back to you at no additional charge and provide tracking information through the order system.
Step 6: Device Returned – Ready to Use
Your repaired device arrives, tested, and ready for use. We take pride in quality workmanship and transparent communication throughout.
Repair Guarantee
If your device is determined to be unrepairable, you will receive a full refund. There is no service or diagnostic fees and no deductions.
We also offer a 6-month warranty on all repairs. If an issue arises related to the original repair, simply contact us. The warranty process follows the same shipping method as the original service: you cover shipping to us, and we’ll cover the return shipping after the warranty repair is completed.
We appreciate the opportunity to earn your business and look forward to providing you with a dependable, professional repair service.
