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Specification:Model: CTLite BA-5000 LED grow light Shell material: aluminum Power: 320W+/5%HPS equivalent: 1200 wattsVoltage: 120-277V AC, 347-480V AC, 50/60 HzLEDs: HighTech LM281B 1584PCSLED 8 bar(number): Total in 1584pcs :54pcs 660nm Red lights+324pcs5000k White Leds +1188pcs 3000k white lights +18pcs 450nm Blue lights Spectrum:Full spectrum, 3000K,5000K,660nm,450nm for seed to flower growthDriver:External dimmableMounting Height:≥ 6” Above CanopyDimming: Knob dimmer,Dimension:38*23*3.2"(960* 580*80mm)Input voltage: 100 ~ 240V ACWavelength: full spectrum 380nm ~ 780nmFrequency: 50Hz / 60HzLED brand: High Efficiency LM281B ChipsDriver: UL Certified driverService life: 100,000 hoursLight Color: 3500KCoverage area:Flowering footprint: 5ftx4ftVeg footprint: 5ftx5ft
SPIDER 5000W Dimmable Grow Light Full Spectrum LED Commercial Grow Indoor PlantsCTLite BA-5000 Spider LED Grow Light | Dimmable & Detachable Full Spectrum
Low Power Draw, Max PAR Output for Indoor Grow Tent, Commercial Greenhouse Hydroponics
Specification:
Model: CTLite BA-5000 LED grow light
Shell material: aluminum
Power: 320W+/5%
HPS equivalent: 1200 watts
Voltage: 120-277V AC, 347-480V AC, 50/60 Hz
LEDs: HighTech LM281B 1584PCS
LED 6 bar(number): Total in 1584pcs :54pcs 660nm Red lights+324pcs 5000k White Leds +1188pcs 3000k white lights +18pcs 450nm Blue lights
Spectrum:Full spectrum, 3000K,5000K,660nm,450nm for seed to flower growth
Driver:External dimmable
Mounting Height:≥ 6” Above Canopy
Dimming: Knob dimmer,
Dimension:38*23*3.2"(960* 580*80mm)
Input voltage: 100 ~ 240V AC
Wavelength: full spectrum 380nm ~ 780nm
Frequency: 50Hz / 60Hz
LED brand: High Efficiency LM281B Chips
Driver: UL Certified driver
Service life: 100,000 hours
Light Color: 3500K
Coverage area:Veg footprint: 5ftx5ft
Flowering footprint: 4ftx4ft
Package includes:
- 1 x LED Grow Light - 1 x 2.2M Power Cable- 1 x 3M Long RJ11 Signal Cable- 2x Adjustable Hanging Kits-2x Unadjustable Hanging Kits-1 x Screwdriver Kits- 1 x Velcro
Unleash the Power of the CTLite BA-5000: Spider 6-Bar Design LED Revolution
Maximize your yields with the CTLite BA-5000 320W Spider Full Spectrum LED Grow Light – engineered for serious growers in the US and Australia. This powerhouse combines 2.95 μmol/J efficiency, silent operation, and a 5x5ft coverage area to deliver professional results while saving energy. Trusted by home growers and commercial farmers alike, it’s backed by a 3-Year Warranty and ETL, CE, RoHS, IP65 certifications for peace of mind.
Key Features That Set BA-5000 Apart
- 320Watts Power, 2.95 μmol/J Efficiency: Maximize yields with minimal electricity costs (37.8×23inch footprint).
- Daisy-Chain Dimming: Connect up to 25 lights and control them all with one dimmer for synchronized intensity.
- Full Spectrum (380-410 nm, 660-665nm, 730nm, 3200-4200K, 4800-5000K): Ideal for all growth stages, from seedling to harvest.
- 1584pcs LEDs + 5kg Lightweight Aluminum Design: Compact yet powerful, with IP65 waterproof protection and silent cooling (no fans).
- Detachable Power Supply: Easily removable for storage, plus adjustable height for flexible setups.
CTLite BA5000 LED Grow Light Product SpecificationsModelCTLite BA-5000Actual Draw Power320W (55% Enegy Saving Than HPS/MH )SpectrumFull Spectrum (3000K / 5000K / 660nm Red + 450nm Blue)Cooling SystemFanless Passive Cooling, Thickened Aluminum Heat SinkControl Function0-100% Dimmable, RJ Daisy Chain, Master-Slave Sync ControlFrame StructureDetachable Light Bar, Detachable Driver Get the lower Heat, 30% Cooler than othersPower Driver The power supply is removable, which can not only be disassembled freely to get the heat lowerSafety CertificationsUL,FCC,CE, RoHS, ETL & 3 Year WarrantyOptimal Coverage Area5x5ft/4X4ft Grow Tent / GreenhouseVoltageAC 100-277V (Compatible with USA & Australia Power Grid)Package ContentsGrow Light, Adjustable Hanging Ropes, RJ Daisy Chain Cable, User Manual
THE FEATURES BA-5000 LED GROW LIGHT
💯MAXIMIZE CROP YIELD & ENERGY SAVING
Wide 6-bar form design offers even & broad canopy coverage, maximize grow space, ideal for high PPFD cultivation with single or multi-tier racking.Consuming only 320 Watts true output with 1584 pcs LEDs, more scientifically and energy-efficient! Perfect for 5' x 5' veg stage, 4' x 4' Flower stage, higher intensity reach 30% than other blue red lights.Newest LM281B LED technology provide light output PPFD up to 1510 μmol/㎡s, high energy efficiency at 2.95umol/J.The best solution to get more and better quality fruits.
💯Sunlike Full Spectrum Grow Light
This full spectrum LED Grow Light uses 1584 pcs upgrade LM281B lamp beads (3000K, 6500K and 660nm). Adequate and sun-like light can prevent the growth of plants from spindly and moulding. The best lighting solution for indoor hydroponics and soil cultivation, such as potatoes, peppers, tomatoes, etc.suit for all plants whole stages indoor growing, rapid plant response from seed to veg to flower to harvest.
💯Achieve Enviously Large Harvests
High-performance gardens with new LED technology provide highest PAR/LUMEN output(1978μmol/m².s), Max 2.95g yield per wattage (power draw), achieve maximum quality and quantity, much better than traditional 2000W HPS/HID grow light.
💯Large Built-in aluminum alloy
With an output of 1900 µmol s-1, this fixture achieves an impressive efficacy upto 2.95 µmol s-1 per watt.Passively cooled LED bars provide intense light coverage with no fans or moving parts—significantly reducing the number of possible fail points compared to other fixtures
💯 Daisy-Chain Dimming
This grow light for indoor plant has a dimming button to adjust the light intensity required for different plant growth stages.The daisy-chain function allows you to connect up to 50pcs LED grow lamps and can be dimmed simultaneously.
💯Detachable Power Supply and Adjustable Height The power supply of our grow lights is removable, which can not only be disassembled freely, but also has the IP66/IP67 waterproof.Our package is equipped with a height-adjustable lanyard, which can meet the height required for different plant growth.Our full spectrum grow lights can up to 50,000 hours to work.
💯High Reflective Heat Sink Led Grow System
Quickly heat dispersing material aluminum reducing light lost to aisles and walls, increase the light intensity up to 30%, allowing your plants receive more energy and without burning your plants for maximum headroom.
💯Noise-free Fanless Led Grow Lamps for Indoor Plants
Designed for home growers, fans get noisy when long time use, but this LED light board use aluminum make it cooling down instead use fans, bring you a fanless quiet grow experience.
💯DIMMABLE & Detachable Design
The light intensity can be changed by dimmer knob according to the different growth stages of plants.Plant led grow light can be Detachable, installed and moved easily, keep your house tidy. Structure optimization and material upgrade make it more lightweight and easy to install and use.
💯Marvelous Customer Service
CTLite provides truly 3-5 years standard warranty ! If there is any question or concerns, please feel free to Email us. We will help you with great pleasure!
WHY CHOOSE CTLite GROW LIGHT BAR?
💪Fully assembled, industrial grade construction and durability ,
covering full PAR (380-730nm) promotes photosynthesis for Growth & Bloomming,
💪Optimized spectrum for all phases of plant growth and production
💪High performance aluminum alloy light bar, Fast heat dissipation, Uniform illumination, lifespan up to 50000 hours.
💪Scientifically engineered spectrum to maximize photosynthesis, growth, and yield
💪40% less energy consumed and heat generated to produce an equivalent amount of delivered PAR than 1000W HPS
💪Superior delivered PAR output and PAR photon efficacy than 1000W HPS
💪Passive cooling design eliminates inferior features such as fans, moving parts, and noise
💪14 years experienced R&D team,rich experience in OEM/ODM.
💪Truly Full Spectrum~Suitable for all Grow Stages from Seeds to Harvest~1w>2.7grams(Max)
💪Sustainable and environmentally friendly mercury-free lighting source compared to traditional technologies (HID and fluorescent) requiring hazardous waste disposal
💪Adjustable LED panels allowing for more focused or more diffuse lighting distribution over the plant canopy
💪Applications: Indoor crop production, greenhouses, growth chambers, retro-fit existing HID or new construction controlled environment grow facilities.
CTLite BA-5000— Real Grower Success Stories🇺🇸 120V · 🇦🇺 240V🌟 Real-World Success Stories
How growers across the US and Australia are thriving with the CTLite BA-5000 — Full Spectrum· 2.95 µmol/J · IP67 · 3-Year Warranty
🏙️ 1. Urban Home Grower — NYC Apartment
"I grow veggies year-round on my balcony. The BA-5000's silent operation and 5×5ft coverage are perfect. The daisy chain lets me add lights as my garden expands — no more noisy fans!"
🔑 0 dB · 5×5ft · Daisy Chain
🏢 2. Commercial Vertical Farm — Brisbane
"Energy costs kill profits. The BA-5000's 2.95 µmol/J efficiency slashed our bills by 30%. IP65 waterproofing withstands Aussie humidity, and 50,000-hour lifespan saves replacements."
🔑 2.95 µmol/J · IP65 · 50,000H
🌿 3. Cannabis Cultivator — California
"Discreet growing requires quiet tech. The fanless design and dimmable modes let me optimize light cycles without noise. Full spectrum ensures dense buds every harvest."
🔑 Fanless · Dimmable · Full Spectrum
🌸 4. Hobbyist Greenhouse — Melbourne
"My orchids thrive under the BA-5000's 660nm Red & 450nm blue -rich spectrum. The detachable power supply makes cleaning a breeze, and IP65 waterproofing handles unexpected rain."
🔑660nm Red & 450nm-Rich · Detachable Driver · IP65
🚜 5. High-Yield Indoor Farm — Sydney
"We run 50 BA-5000 lights on daisy chain. The master-slave dimming saves us hours of manual adjustments. 5kg weight makes re-hanging effortless between harvests."
🔑 Daisy Chain 50 · Master-Slave · 5kg
🌞 6. Patio Gardener — Los Angeles
"I hang the light on my patio with the included adjustable lanyard. 50,000-hour lifespan means I won't replace it for decades. My tomatoes love the full spectrum!"
🔑 Adjustable Lanyard · 50,000H · Full Spectrum
🏆 Why Growers Love CTLite BA-5000:
2.95 µmol/J · 1510 PPFD · 5×5ft Veg / 4×4ft Flower · 0 dB Silent · IP67 · Daisy Chain 50 · Detachable Driver · 50,000H · 3-Year Warranty
⚡ Voltage: US — 120V plug & play. AU — 240V version available. Compatible 120-277V AC.
🔍 SEO: BA-5000 grow light · 2.95 µmol/J · 1510 PPFD · 5x5 grow light · IP67 waterproof · daisy chain · ETL certified · fanless silent · full spectrum · detachable driver · 3-year warranty · USA · Australia
CTLite — Professional grow lights for US & AU gardeners.
Ready to write your own success story? Message us — we're real growers. 🌱
CTLite BA-5000 — Detachable & Dimmable LED Grow Light🇺🇸 110V · 🇦🇺 240VSpectrum
Full
COVERAGE
5×5 / 4×4ft
EFFICACY
2.95 µmol/J
NOISE
0 dB
WARRANTY
3 Years
🌱 5 Growing Scenarios — One Light, Endless Possibilities
1. 5×5ft / 4×4ft Grow Tent — One Light, Full Coverage
"You're looking for a light that makes every plant in your 5x5 or 4x4 tent grow equally well — not just the ones in the middle."
Most 320W lights claim 320W, but the light distribution is uneven. BA-5000 is different — Detachabledesign expands to maximum coverage with uniform full-spectrum distribution. 5×5ft: consistent PPFD edge-to-edge. 4×4ft: even light spread for vegetative growth. No more moving plants to "chase the light."
"I've been using the BA-5000 for three months. The most surprising thing wasn't the yield — it was the uniformity. From the first row to the last, leaf color is the same, leaf size is the same."
SEO: 320W grow light · 4x4 /5X5 grow tent · Detachable · 2.95 µmol/J · uniform PPFD
2. Upgrading from 250W — Upgrade Your Harvest
"What's the difference between 250W and 320W? The thickness of a harvest."
If you're using 320W, you know that feeling: plants survive, they grow, they flower, but something feels 'missing.' 2.95 µmol/J efficacy converts every watt into plant-usable photons. Some lights produce heat — BA-5000 produces light. Results: denser flower sites, thicker leaves, deeper green, faster veg growth. That 70W difference? 30-40% yield increase.
"I upgraded from 250W to BA-5000. Same strain, same nutrients, same cycle — yield increased nearly 35%."
SEO: upgrade grow light · 250W to 320W · 2.95 µmol/J · yield increase · high PPFD
3. Greenhouse Supplemental — When Light Runs Out
"Every September, your greenhouse yields start dropping. Not because your technique got worse — because the light got less."
Natural light sets the ceiling, supplemental light sets the floor. BA-5000 fills the gap when sunlight isn't enough. Full spectrum with 660nm red keeps leafy greens, herbs, tomatoes, and peppers productive through winter. Covers 5×5ft to 4×4ft. Efficient photons, not wasted heat. 32% yield increase reported.
"BA-5000 on the west side, no supplement on the east. Three months later — west side tomato yield was 32% higher."
SEO: greenhouse grow light · supplemental light · full spectrum · 660nm red · winter growing
4. Bedroom/Office — No Fan, No Noise
"You live in a one-bedroom apartment. No spare room. If you want to grow, it's in your bedroom."
If that light has a fan, you'll hear a constant hum. BA-5000 has no fan. Passive cooling with thick aluminum — no moving parts. 100% silent. Work next to it. Sleep next to it. Your plants grow, you rest.
"My tent is in my bedroom. BA-5000 is the only light that doesn't keep me awake. No fan noise. No hum. My plants are growing and I'm sleeping."
SEO: quiet grow light · silent LED · bedroom grow light · fanless · passive cooling
5. Commercial / Vertical Farm — Scale Your System
"One light is a tool. Ten lights is a system."
Master/slave daisy chain — connect up to 50 lights via RJ signal port. One master controls all slaves. Unified dimming, one knob controls the room. Scale from 1 to 50 lights without rewiring or new controllers. Built for expansion.
"I run six BA-5000s, all daisy-chained. Adjusting intensity every day takes one turn of a knob. Before this, I had to adjust each individually. Now it takes one minute."
SEO: commercial grow light · daisy chain · master slave · RJ signal · scalable lighting
🏆 CTLite BA-5000 — The 320W Light That Does It All:
2.8 µmol/J · Foldable (saves shipping/storage) · Silent (fanless) · Master/Slave (up to 50 lights) · IP65 · ETL · 3-Year Warranty
⚡ Voltage Note: US — 110V plug & play. AU — 240V plug & play version available.
🔍 SEO Keywords: 320W grow light · foldable LED · dimmable · daisy chain · master slave · ETL certified · IP65 waterproof · full spectrum · 5X5FT /4x4FT grow tent · passive cooling · quiet · 3 year warranty · 2.95 µmol/J · high PPFD · greenhouse · commercial · bedroom · upgrade
CTLite — Professional grow lights for US & AU home gardeners.
Questions? Message us — we're real growers, not robots. 🌱
WHY CHOOSE US
We can do whatever we can to ensure that interests of consumers
- Repair Center 3 repair center
- SupplyDirectly from factory
- ExpressFast discreet delivery
- PriceNo physical stores no middleman
- Service100% satisfied customer service
- WarehouseUS/UK/EU warehouses
RECOMMENDED FOR:
Commercial grows
Greenhouses
Home grows (rooms and tents)
Soil, hydroponic, aeroponic, or aquaponic systems
Indoor farming or gardening
30days in return and 3 years warranty so that you can buy with confidence.Application:
* Horticulture LED Grow Lighting
* Artificial LED Grow Lighting
* Greenhouse LED Grow Lighting
* Hydroponics LED Grow Lighting
* Vertical Farming LED Grow Lighting ❓ 12 FAQs — Answered for US & AU BuyersQ1: Is CTLite BA-5000 Grow Light enough for 5x5 tent?
Yes. Covers 5x5ft veg, 4x4ft flower — sweet spot between “too weak” and “too hot.”
Q2: Compare to SF or Mars?
BA-5000 : 2.95 µmol/J, thicker cooling, IP65 waterproof, Detachable Driver , 3-year warranty. Most competitors lack these
Q3: Voltage — US & AU?
US: 110V plug & play. AU: 240V plug & play
Q4: Master/slave daisy chain?
Connect 50 lights via RJ signal port. One master controls all dimming — no extra controller needed.
Q5: Is it silent?
100% zero noise. No fan — thickened aluminum passive cooling. Bedroom, office, study safe.
Q6: Why Detachable design?
Saves 40-50% shipping cost + stores flat. Reinforced aluminum hinges — tested for thousands of Detachable Lights
Q7: IP65 waterproof — greenhouse safe?
Yes. Resists dust, splashes, high humidity — safe for tents, greenhouses, kitchens. Do NOT submerge.
Q8: Certifications?
ETL, CE, RoHS, ISO9001 — independently tested. ETL is the US standard for commercial-grade quality.
Q9: Lifespan + warranty?
50,000 hours (L90) + 3-year thermal management warranty — longest in this price bracket.
Q10: What plants can I grow?
Herbs, leafy greens, houseplants, succulents, flowering plants, seedlings — full spectrum with 660nm red for all stages.
Q11: Winter light deficiency fix?
Yes. US northern winters & AU winter — full spectrum simulates sunlight, prevents dormancy and slow growth.
Q12: Fit small tents? Overheat?
Yes. Fits 3x3ft to 5x5ft. Low heat output — passive cooling won't overheat enclosed spaces.
⚡ Important — US & AU Buyers: US — 110V plug & play. AU — 240V plug & play.
🔍 SEO Keywords: 320W grow light · Detachable LED grow light · dimmable grow light · daisy chain grow light · master slave control · ETL certified grow light · IP65 waterproof grow light · full spectrum grow light · 4x4/5x5ft grow tent light · passive cooling LED · quiet grow light · 3 year warranty grow light
CTLite — Professional grow lights for US & AU home gardeners.
Questions? Message us — we're real growers, not robots. 🌱
WHY CHOOSE CTLITEDelivery detailsWarranty & Return TermsCTLite Brand StoryContact usWHY CHOOSE CTLITECTLite is your one-stop-shop quality LED GROW LIGHTS and HYDROPONIC Designer & Manufacturer
CTLite has been developed by growers over Ten years of careful experimentation and testing. We mainly produce the led grow light and Hydroponics accessories in Agricultural Greenhouses help indoor and outdoor plants growing. Scientifically engineered to deliver the highest level of PAR output and balanced Coverage in the Commercial LED grow market.
CTLite LED Grow Lights are built with high quality LM281B/LM301B diodes and cobs Chips. The lights encompass a continuous range of wavelength from blue and green to red, creating a Full spectrum light blend matching the natural sunlight.
CTLite customized our light spectrum to optimize plant growth and increase yields while consuming less energy and reducing operating costs compared with traditional horticulture technologies.
Higher Light Intensity, Better Coverage, More advanced features ( dimmer and wifi control
US,EU,AU,DE Local warehouses for fast shipment.95% of the goods are in 4-8 days Fast Delivery
CTLite are committed to designing, developing, and manufacturing high quality led grow lighting solutions, for both
home growing and commercial applications where reliability and precision are a key factor.
Each product has undergone 24 hours of quality testing and integrating sphere spectroscopic testing instrument to
ensure the quality and PPFD value.
We have professional market sales and after-sales service center, to give you the most convenient and comfortable
shopping experience.lf you have any question, please feel free to contact us. We will reply you within 24 RoHS – Certifies that a product has met US/AU/EU consumer safety, health or environmental requirements
ETLUL and ISO90001Listed – The ETLUL and ISO90001Mark is proof of product compliance with North American Safety Standards, also it compliance withAU/EU Safety Standards
US,EU,AU,DE Local warehouses for fast Discreet shipment.
95% of the goods are in 4-8 days Fast Delivery
For bulk order please email us with the below information, CTLite will serve you with an individual consultant to solve your concerns about CTLite grow lights. Factory Price Direct to Customers, Ship Global. Buy More Save More. 1. Size of Project (in square ft. or meters, length, and width)2. How Many Lights You Need?3. When will the lights be needed?4. What light are you interested in?
Keywords: Energy saving, ETL safety certified, fireproof parts inside, no risk of fire or burning, high efficiency, high par, high lumen. hearlthy ,Famous coverage,seed,veg ,flower,harvest,Various Use:Hydroponics, hydro, soil, aquaponic, greenhouse, horticulture, indoor garden,farm, vertical farm systemgrow cabinet, home depot, office, exhibition, gardening, breeding.best for home growerAll Types of Plants:Medical plants, tomatoes, peppers, chills, lettuce, orchids, strawberry, bonsai, flowers, herbs, vegetables, fruits, houseplants, green leaves
Delivery detailsCA & DE & US & UK Warehouse 4-8 days fast Discreet ShippingEU Buyers-Shipping from DE warehouse with EU Plug ,no customs,
US Buyers-shipping from US warehouse with US Plug,no customs,no taxes
AU Buyers-Shipping from AU warehouse with AU Plug,no customsOther country buyer will be shipped from china warehouse via Fedex , DHL ,UPS express ,
buyer need to take the customs and taxes by yourself ,thanks :)
No customs problem, for DE/AU/US buyer,we will ship you the plug required for your country.Fast Shipment.
Pls note , if the light aremore than 12kg, pls ask me for taxes and customs .if you needbulk order, we can ship it out via sea shipping or railway shipping free of customs & taxesInternational Shipping
International customers are welcome! We currently offer shipping to over 100 countries.
International orders may require longer handling time
International orders may be subject tolocal import fees, duty, customs, VAT charges or additional taxes, depending on the country of destination tax laws.
We are not responsible forany of these tax charges, nor can we offer any specific advice on import fees, duty, customs, VAT or taxes that you may be required to pay upon the arrival of your merchandise.
Should you have any questions or requests for specific information regarding any of these potential charges, we advise you to consult with your local government import office.
Pleasecheck the Voltage informationand make sure it matches the one in your country. In case it is not stated in the description, do send a message to inquire us.Your Order Shows Delivered But You Don’t Have It
If your tracking number shows delivered on the shipping company’s website but you don’t have it, please do the following:
• Check the area around your home for the package and ask anyone it may have been left with.
• If the package is not found please call the shipping company’s directly to report a missing package. so you can get the logistics information fastest.
• Pls email us about it at the same time.
CTLite can not be held responsible for packages stolen from the delivery address
so please be sure to ship to a secure location! If the items are lost, we need at least 30 days to investigate.
so after we provide the tracking number, hope you can follow the dynamics of the logistics of the items,
continue to view our mail about the notification, so you will receive the items successfully.
Warranty & Return TermsWARRANTY
CTLite believes in making great planting lights for our customers. We follow strict development guidelines and quality standards and we fully stand behind our products. CTLite Official Store values transparency and building good relationships with our valued customers. As a result of this, we employ no questions asked warranty policy for all our customers. We offer a 3-year extended warranty on every grow light we sell. If you ever do have any issue with your light we will resolve it quickly with our unbeatable customer service. Buy with confidence, buy CTLite.
PRODUCT WARRANTY
30 days free returning after delivery, in the precondition of non-artificial damage.
If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
6 months ALL FREE warranty:
Free components, repairing and replacement service with 2-way free shipping can be provided within 6 months after delivery.7 months to 3 years after delivery:
Free components. Buyer needs to pay shipping fees and reparing fees.
For the lights couldn't be repaired, a whole new light would be send out after charging 50% of the retail price.
Warranty Procedure
Before you make any returns or warranty requests, send your order number, a photo or video of the faulty product,
and a description of the faulty product to contact us via the form below, our engineers will assist you.
Return/Refund
Don't love your new CTLite LED grow light? Before you make the decision to return, feel free to reach out to us by email for a complimentary consultation and we will do our best to help you out with any concerns or questions.We accept order cancellation before the product is shipped or produced. If the order is canceled you will get a full refund. We cannot cancel the order if the product is already shipped out.If you wish to return a product, please contact us to get the return label,and we will be pleased to provide you with a full or partial refund based on the product condition when returned to us, and subject to the other terms and conditions.Before returning any product or proceeding to initiate a product return, please review the following return/refund terms and conditions below, which set out the different refund and return details.
RETURNABLE ITEMS
Eligibility of the return of planting lights is based on the following criteria:
- Items received in the incorrect model.
- Faulty items damaged/broken or soiled upon arrival.
- Unused item(s) that have not met your expectations within 30 days of receiving.
- Product does not have any missing or damaged parts.
- Product must also be in the original packaging.
- Original packaging must be preserved and not damaged.
Return Validity
Up to 30 days from the date you received your item. The delivery date will be based on our tracking records.
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Return Packaging
Product/s must be returned in the ORIGINAL PACKAGING.
Shipping
If the return is caused by the consumer, the consumer should be responsible for the shipping fee. If you receive a refund, the cost of return shipping will be deducted from your refund. And it is your responsibility that the package arrives safely to us. (Do note that you are responsible for any damage or loss of goods during the return process. We encourage you to pay for shipping insurance to cover such damage and loss. You are responsible for any insurance claim filing with the carriers.)If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.
Refund
Refund will be initiated within 3-5 business days of us receiving the product and after inspection. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.
Note
We reserve the right to give a partial refund in cases when the return is not in an unused condition, is damaged, or has missing parts not due to our error (If the return is caused by the consumer).
NON-RETURNABLE ITEMS
We will not accept returns in the following conditions:
Items outside the 30 days warranty time frame.
Used or misused items.
If you still return it, the return shipping fees should be at buyer's responsibility, and we'll charge based on the product condition.
CTLite Brand StoryWHO WE ARE
CTLite Technology Co., Ltd. is a professional manufacturer that specializing in research, design,
production and sales of LED lighting products with years of experience in the field.
The main products include high-end programmable LED grow lights, LED aquarium lights with RoHS,
FCC and CE certification.
-Established since 2012.Have 12 years of experience in producing grow lights.-Covers: over 4000 square meters-Staff: over 200 people-Large production capacity:50,000pcs per month.-Short delivery time.20 daysto purchase materials, 5 days to produce, and the final delivery time is less than one month.-A certified supplier:CE, RoHS, FCC, ETL ISO90001 and DLC-A national high-tech company in China-Provide ODM&OEM serviceOUR PHILOSOPHY
-Pursuing excellence product, meeting or exceeding your expectations.-Establish long-term and reliable cooperative relationships with you.
For Bulk Order:For bulk order please email me with the below information, CTLite will serve you with an individual consultant to solve your concerns about Phlizon grow lights. Factory Price Direct to Customers, Ship Global. Buy More Save More. 1. Size of Project (in square ft. or meters, length, and width)2. How Many Lights You Need?3. When will the lights be needed?4. What light are you interested in? Contact usresponseWe will leavea positiveresponse immediatelyafterreceivethe response from you. We appreciatea positiveresponse as much as you do. If for some reason there isanyissuewith the purchase, please contact us prior to leaving response, and we will be glad to work with you to have it resolved.Please don't give us neutral and negative response before contact us. Don't forget that good communication can solve all problems.Questions & Answers
Q1:Can you send me free sample or Can I have a sample order for grow tent?
A: Yes, We welcome your sample order, and we’re also willing to send you free sample to help us test and check quality. You only need to show your real grow journal to help our other customers to know more about it.Q2: How many days can I get my package after placing order?
A: we arrange shipment in 24 business hours with 3-5 business days fast shipping method if stock is enough. If the area needs to be shipped from China, usually the shipping will take 7~10 business days, considering the custom clearance time.Q3: Can I cutomize my own Logo/Design/Spectrum?
A: Yes, you can, please email us or contact us via platform to confirm more detailsQ4:we have a commercial project,Can you help offer a solution
A:Yes,please message us more detail of your project,we will give our best advice.Q5:What is your warranty?
A: We offer 2-5 years warranty for all our led grow lights, while grow tents are final sale upon usage. We have repair center in
USA, Canada, AU, UK, Germany,Russia. We will reply within 24 business hours.Q6: What shipping methods do you use?
A: AU Post or Direct Freight for shipments within Australia, UPS and Fedex for shipments within United States, Yodel for the United Kingdom, etc. As to international shipping from China, the lights will be shipped via Fedex, UPS, DHL, EMS, etc. If you would like to specify a shipping method or carrier, please let us know and we will do our best to arrange it for you.
Q7.What's the difference between your CTLite grow light bar and flu spyd light,or other brands ?
1). CTLite lights has more color and wavelength lights-3000K,5000K,660nm Red and IR 760nm All in One. You don’t need to buy more
lights for different color or wavelength. CTLite multiple bar series light will save you a big budget.
2). 100% pure aluminum material heat radiation,and CTLite use UV Protection pc cover, prevent the diodes from corrosion and
vulcanization in humid environment. This makes CTLite lights have a far longer lifetime than other brand lights.
3). For user’s safety, CTLite use electric shock proof covers on every connections.
4)CTLite use the driver with UL certificats ,the whole light with ETL.
5). CTLite is more friendly on the price, will save your money.
Q8.What brand of the Leds?
High Efficiency 5630 561b plus ,lm561c,lm301b,301h and smd2835,depend on customers requirements.
Q9.Can you daisy chain these lights?
Yes ,usually used in the projects,need to change cables.
Q9. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q10. Do you offer guarantee for the products?
A: Yes, we offer 3-5 years warranty to our products.
Q11. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design
firstly based on our sample.
Q11: Do you offer guarantee for the products?
A: Yes, we offer 3-5 years warranty to our products.
Q12: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will
be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we
will send you parts for replacement, as solo is very easy to fix, and all you need is a screw driver.
Q13. Do you have CE, RoHS FCC ETL Certificates?
A: Sure we do
Q14. What payment method do you accept?
A: We accept PayPal, TT (Bank Telex Transfer), payoneer payment, LC payment.