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Shipping Terms
Orders are shipped within 24 hours after receiving payment. The delivery time usually takes 2-3 weeks depending on country & location. Because it\'s flat international airmail, sometimes it may be delayed a little or missing. If you don\'t receive your item within 23 days. After 23 days, if you still haven\'t received your items please email me so I can resolve the situation as soon as possible. I aim for good communication as well as an excellent business reputation and not negative response or disputes. Thank you to every customer. Your satisfaction is my #1 goal. Any questions, feel free to ask us before you offer.
(We are not responsible for customs & duties in your country)
Return Policy
We are very confident that our gemstones and beads will meet your expectations; your satisfaction is our priority. However, if for any reason you are not satisfied with our product, you may return your order within 14 days from the date of shipment. The item must be returned in its original condition. Shipping charges are paid by customer.
response Policy
Your response is very important for us so leave positive response for us. If any case you are not satisfied with our product, so kindly contact us first before leaving any neutral or negative response. We will do our best to resolve your problem. We believe in customer satisfaction with 100% guarantee.
Thank You!
Have a Nice Day J
