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SpecificationsMaximum Weight Capacity220 LbsUnfolded dimensions35.4 in (D) × 20.1 in (W) × 43.5–61.2 in (H)Folded dimensions15.0 in (D) × 20.1 in (W) × 43.5 in (H)Seat dimensions16.9in (W) × 17.3in (D)Wheels4\" front, 5\" rearNet Weight75 LbsShipping weight88 LbsBox Size (L×W×H)48.8×25.6×18.5 inTread Angle17°Tread Length67 inTread Width1.34 inBattery & Power DataBattery24V 13Ah (Lithium/Ion)Motor24V 120W × 1Charging typeCC/CV (Constant Current/Constant Voltage)Output29.4V 2AInput100-240VAC, 50/60Hz, 1.5A MAXKey PointsUser Limitations≤200 lbsStair Angle≤40°Step ConditionIntact, without damage, looseness, or slippery surfacesStair Width≥27 inStair Length≥30 inLanding Area≥ 47 in * 47 in
Shipping Policy (Ocean Freight)
Orders placed before Thursday each week will be shipped on the following Thursday’s ocean freight vessel.
After departure, please allow 16–30 days for arrival at a U.S. port.
Final delivery via local courier takes an additional 3–7 business days.
Total estimated delivery time:25–40 days from the order date.
Potential delays may occur due to customs inspections or adverse weather conditions. We appreciate your patience and understanding.
Return Policy
Due to the unique nature of this product (built-in 300W electromagnetic assembly for stair-climbing functionality), no return shipping service is available. The item’s size, weight, and electrical components make return logistics infeasible.
Therefore, we do not accept returns on this product.
All sales are final. Please review all product details and ask any questions before purchasing.
After-Sales Support & Parts Policy
24/7 Customer Guidance:Our support team is available around the clock to help with installation, operation, or troubleshooting.
Replacement Parts:We do not accept returns, but we gladly offer purchasable replacements for all serviceable components. Contact us to order specific parts.
