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Contact us
1. If you have any questions with shipping, product or service, please Contact Us first before leaving response/write a review or filing a return case. Customer satisfaction is very important to us and our response rating reflects this satisfaction. If you have any question or concern, please contact us via message.
2. We respond to all messages as quickly as possible. Though your question will usually be answered very soon, please allow us up to one business day before you start thinking your message is neglected or the reply is avoided,because there would be time difference, non-working hours or public holidays that have prevented us from making an instant response.
Shipping
All items ship from US warehouse via FedEx/UPS.
Free shipping for this listing.
Handling time: 1–3 business days.
Delivery usually takes 3–7 business days.
We DO NOT ship to PO Box, APO, FPO addresses.
Large furniture items require physical street address.
Terms
Please read the description & size carefully before purchase.
All dimensions are manually measured, minor error(±1-2 inch) exists.
Buyer is responsible for checking product compatibility before ordering.
We reserve the right to cancel orders for invalid/undeliverable address.
No color guarantee due to different screen displays.
Returns
All of our items are backed with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In case you receive the item that is not to the standards above, please contact us via e-Bay messages. All returns must be in new original condition as received and should be shipped with delivery confirmation
Please note that all returns must be pre-approved by us. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.
We ONLY accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.
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