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Hello this ad has a photo of 2 fish (I do have two so message if you want both for a slight discount). They arepolypterus mokelembembe a Congolese bichir species. They are dehyrdated and in good shape apart from not being alive. They are 7-9in in size (never measured just eyeballing them). You can see a quarter in the photo for reference. You are not getting the quarter. I imported a large group a while back for my company and some did not survive the journey. These are actually pretty price alive if you search them up.
Please contact us once purchase is made to schedule a shipping date. Please note we have a 10 day handling time only to not getpenalized by for shipping delays. We are shipping live animals not inanimate objects therefore we need to plan and ensure you will have someone waiting for them on arrival. This 10 day handling time is not a real handling time its a grace period so we can communicate and set up ashipping day and get it out without getting a late shipment notice from. Once you purchase the item please contact us let us know what days you are home to receive your fish so we can send it when someone is home. We willplan out shipping and get it out ASAP ! We offer SouthwestPLEASE NOTE BY PAYING FOR THIS ORDER YOU HAVE READ AND INDICATE YOU UNDERSTAND MY TERMS FOR ON THIS SALE.CHEERS AND THANK YOU FOR THE BUSINESS.
WE SHIP UPS/FEDEX 4 DAYS A WEEK SCHEDULE PERMITTING ,MONDAY THROUGH THURSDAY. WE DO NOT SHIP FOR SATURDAY ARIVAL AS IT IS JUST TO RISKY. NOTE WE ARE SHIPPING MONDAYS SCHEDULE PERMITTING BUT URGE TUESDAY OR WEDS AS THE BEST OPTIONS.
WE OFFER SOUTHWEST CARGO DAILY WHICH IS SHIPPED COLLECT(YOU PAY AT THE AIRPORT) EXPECT IT TO BE BETWEEN $65-$75ON AVERAGE. THIS IS SAME DAY SHIPPING , BY THIS I MEAN ONCE WE SCHEDULE A DAY TO SHIP. ON THE SHIP DATE I WILL DROP IT OFF AND IT WILL SHIP AND ARRIVE WITH YOU 3-7 HOURS LATER. SAME DAY SHIPPING AND SUPER SAFE. IF YOU CHOOSE THIS OPTION YOU CAN SHIP A LOT OF FISH TOGETHER FOR THIS SAME PRICE RANGE NOTED ABOVE.
We offer a fairly standard DOA policy for the Aquarium hobby and if you are experienced online shopper you will find most of what it covers as fairly common sense. For those that are new you will find that we most of the stipulations as fairly straight forward and easy to understand.
Step 1:
Once we complete our order we will plan a shipping date (please refrain from asking for same day shipping as this is not a option). We aim to ship for a arrival date where you are available to receive your fish but in the event that you are not we can ship to your local hub or job.
Step 2:
We will cover DOA (dead on arrival) when Priority overnight / Southwest Cargo is a chosen option and you contact us within 2 hrs of arrival. Failure to meet the timeline voids warranty no exceptions. When Dealing with DOA please send 3 pictures first of the fish in the bag unopened. Take the time to ensure that you take clear photos. After this we may give instructions in the hope of necessitating the fish as shipping can be stressful but once we have deemed it DOA 2-3 photos out of the bag before disposing of it will be all that is required. Failure to do this voids DOA.
Step 3:
In the event of DOA we do apply the credit of the fish (not shipping) towards a future purchase. DOA is rare but it can happen and we will not shy away from our commitment to provide Live arrival for our fish. Once shipping is paid again we can look at sending your replacement or hold the credit for a future purchase down the line.
Please note that our DOA policy covers our services which are live fish , food and decor. We do not cover shipping costs which is a service that is out of our control. Please be mindful of your current climate we do a fair amount of volume and do our best to double check things but with that being said if temps are extreme on your end lets plan around this together. Shipping to Fedex hubs is a favorite of ours as it reduces shipping time and keeps the fish in a temp controlled environment. We find that most ship centers are within 20 mins of most peoples homes and a great alternative when temps peak in either directions. On a final note our DOA policy is exactly that a live on arrival guarantee once the fish is in your hands the rest is on you so please research the fish properly ,provide adequate cover and care once they come in(nothing worse then aggressive tank mates beating up your new fish) and ask questions about current parameters. We will do our best to make your shopping experience a great one.
