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Bare root shipping only.If plants arrive dead or the package isdetained by Customs, we will provide a fullrefund or free replacement unconditionally.We take full responsibility for all issues, soyou can shop with complete confidenceand peace of mind.
The images are only a reference,I will send you the same type plant randomly.No selection service is provided.
The package will be shipped about 3-7days later,Since it is bare root shipping.
The transportation time estimated by is wrong,15-25 days to USA,20-30 days to EU after shipped.
100% CUSTOMER SATISFACTION IS OUR GOAL.
If you receive rotten or broken or dead plants,first take a photo for the problem plant,then contact me by message,send me the photo.please don\'t open cases.I\'ll send you replacement or refund.you never lose any money.Don\'t leave low rate(1-3 stars),Neutral or Negative response,if you left,I\'ll block you,will not deal with you again.
If there are customs issues, I will be responsible for it and I will send replacement or give you refund.
Plants were sent without soil，need 3-7 days to proceed and air dry throughly before packing.
The color will become darker and plant enlongate size shrink due to the long time travel in dark. Be aware of that before you buy.
Any problems,feel free to contact us.
