Note: Shipping fees data-start="2140" data-end="2316" class="">Please do not open a dispute for returns, dissatisfaction, or non-receipt.
We are here to resolve all issues swiftly via messages. Your satisfaction is our top priority.
responseWe strive for5-star responseand provide the same in return.
Please contact us before leaving neutral or negative response?we?ll resolve any concern to your satisfaction.
METAL DISCLAIMEROur silver jewelry is made from925 Sterling Silver with Nickel-Free Rhodium Plating.
Please do not purchase if you have known allergies to metals?we are not liable for any allergic reactions.
LEGAL DISCLAIMERAll purchases made from our store are subject to the following terms:
Liability Limitation: Refunds or claims by the buyer are strictly limited to thepurchase price of the item. No additional or consequential claims (including third-party costs, appraisals, or alternate valuations) will be accepted under any circumstance.
Certification Validity: We provide aCertificate of Authenticityfrom a recognized independent laboratory. However,testing standards may varybetween laboratories, and interpretations can differ between gemologists, jewelers, and appraisers.
Therefore,we do not accept any alternate lab reports, testing outcomes, or third-party opinions?including those from gemologists, jewelry stores, independent labs, or appraisers?as grounds for return, refund, or dispute.
By purchasing from us,you acknowledge and agreeto these terms, including those outlined in theFAQs and product listings. It is the buyer?s responsibility to fully review the listing and ask any questions prior to purchase.
FREQUENTLY ASKED QUESTIONSQ1: What are Color Diamonds?
They arenaturally earth-mined diamonds, typically from Brazil. Their color emerges from natural conditions and arenot synthetic.
Q2: Are they treated?
Yes. They undergo ahigh-pressure, high-temperature (HPHT)process to enhance color?no artificial chemicals or irradiationare used.
Q3: Are they genuine diamonds?
Absolutely. They areearth-mined diamonds, not Moissanites.
However, due to molecular shifts during HPHT, handheld testers may occasionally misidentify them.
Q4: Why are they affordable?
We operate asdirect wholesalers, buying rough stones in bulk and cutting/polishing in-house.
With no middlemen or retail overhead, we pass on the savings to our buyers.
Q5: Do they come with a certificate?
Yes, all diamonds are certified by anindependent lab, and certificates areavailable online.
Note: Different labs may yield varying results?we do not accept third-party certificates or judgements.
Q6: My jeweler disagrees with your certificate. Why?
Our diamonds are rare and treated, which may lead to differing opinions.
Some jewelers may discourage online purchases to retain in-store sales.
Q7: What guarantee do you offer?
We offer a100% money-back guaranteein case of any manufacturing defects.
Q8: How to maintain the jewelry?
Simply wipe with a soft cloth and wash gently with warm soapy water.